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KYC Guide — Individuals

This guide defines the validation rules your onboarding process must meet before submitting customer data for individuals to Monerium — whether via KYC Sharing (SumSub) or KYC Reliance. Align your data collection, risk classification, and document requirements with the rules below to avoid rejections.

Work with Monerium's compliance team

This guide reflects Monerium's current requirements and is intended to help you design and validate your onboarding flow. It does not replace a formal compliance review. Before going live, you are required to align your onboarding process, risk classification, and data collection with Monerium's compliance team as part of your integration agreement. Requirements may change, and your implementation must remain in sync.

Pre-checks

Perform these checks before submitting any data to Monerium. Customers that fail must be rejected.

Documents and verification

All of the following must be complete and valid:

  • Identity document — passport, ID card, or residence permit
  • Selfie / Advanced liveness check
  • Proof of address — must contain the customer's name and current address, no older than 3 months from account creation. Accepted documents:
    • Utility bills (electricity, water, internet, etc.)
    • Government-issued documents (tax statement, certificate of residency, etc.)
    • Bank statements from a traditional bank in the same country as the residential address (digital-only or neobanks are not accepted)
    • Credit card statements from a traditional bank or card issuer in the same country as the residential address (digital-only or neobanks are not accepted)

Age

Customers under 18 must be rejected.

Sanctions

Customers with a confirmed hit on any applicable sanctions list must be rejected. This includes EU, UN, and OFAC lists.

Politically Exposed Persons (PEP)

PEP status — whether identified through self-declaration or screening — always requires source of funds verification. Collect it before submitting.

Prohibited activities

Reject any customer active in a prohibited sector. This includes adult entertainment, gambling, arms, anonymous crypto services, hawala, and others.

Residency

The customer's country of residence determines their risk tier and whether additional verification is required. Check the customer's residency against the lists below before submitting. Prohibited residency is a hard block — the customer must be rejected.

Allowed

Low-risk: Loading...

Medium-risk: Loading...

High-risk: Loading...

Restricted: Loading...

Restricted residency

Restricted countries (Loading...) require source of funds and first payment in own name verification.

Prohibited

Any country not listed above is prohibited. This includes: Loading...

Nationality

Nationality is checked independently of residency — a customer can be allowed by residency but blocked by nationality, or vice versa. Both must pass. Prohibited nationality is a hard block regardless of where the customer lives.

Allowed

Low-risk: Loading...

Medium-risk (must submit a valid residency permit during onboarding): Loading...

Restricted (requires source of funds and first payment in own name): Loading...

Prohibited

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Prohibited activities

The following business sectors are not permitted regardless of risk tier or country. Reject any customer — individual or corporate — who is active in these areas.

  • Adult entertainment (creating, distributing, or providing)
  • Gambling (casinos, sports betting, etc.)
  • Exotic animals trade
  • Diamond industry
  • Arms industry and dual-use goods
  • Piracy or illegal streaming
  • Counterfeit goods
  • Unregulated pharmaceuticals and food supplements (e.g. nutraceuticals)
  • Crypto-related:
    • Facilitating the exchange of anonymous cryptocurrencies
    • Unlicensed facilitation of security tokens
    • Binary options
    • Unlicensed FX brokers
  • Unlicensed charities
  • Third-party payments and multi-layered MBS arrangements
  • Hawala

Source of funds

Source of funds verification is required when any of the following apply:

  • Restricted residency
  • Restricted nationality
  • PEP status

In some cases, Monerium may still request source of funds after submission based on risk evaluation. You will be notified via a profile.updated webhook with sourceOfFunds marked as incomplete.

First payment in own name

This requirement is not part of the onboarding flow and must not be enforced during KYC submission.

For customers subject to this requirement, Monerium will require that the first incoming payment comes from a bank account held in the customer's own name. The name on the sending account must match the name on the identity documents. The payment must originate from a bank account in a jurisdiction with a regulatory framework comparable to the EU. This control is applied by Monerium after onboarding as an additional verification step.

Submitting data

Once your customer passes the pre-checks above, submit their data via the Whitelabel onboarding flow. See Onboarding for the full API walkthrough covering both KYC Sharing and KYC Reliance.


Country reference data — includes country names, ISO codes, and risk categories for both residency and nationality.

Download countries.json